One action I’ve seen work well at startups is designing systems and processes for each role before hiring for it. These processes clearly state what role they’ll play, whom they’ll report to, what their KPIs are and how they’ll get tracked, and what’s Plan B if Plan A fails.

This serves as a useful how-to guide for people after they’ve completed their hands-on training with you.

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I write to teach myself and hit “Publish” when I think it might help you.

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