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Why You Should Prefer Emails to Phone Calls if You Want to Be More Productive

Vishal Kataria
5 min readJun 11, 2019

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Image by rawpixel from Pixabay

“Email” and “productivity” rarely go together in a sentence.

Emails have been declared as one of our largest time wasters. A McKinsey report stated that people spend around 2.6 hours each day responding to emails. That’s 13 hours a week, 52 hours a month and over 60 days a year! Imagine what you could’ve achieved in 60 days!

Emails also negatively affect our cognitive resources. When we think of responding to them while doing other important tasks, it takes up to 23 minutes and 15 seconds after being disrupted to return to full attention to a current task. Imagine how much our cognition and productivity gets fractured when we get distracted over and over again!

Constant emailing also drains us mentally. And at the end of a day, we realize that we’ve achieved nothing worth mention. With a phone call, you can sort issues and solve problems quickly, right?

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In theory, you’re right. But we live in a practical world where many variables come into play.

Below are three variables that make phone calls adversely affect our productivity, and why emails are…

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Vishal Kataria
Vishal Kataria

Written by Vishal Kataria

I write to teach myself and hit “Publish” when I think it might help you.

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